IPvise User Agreement

This Agreement applies to users accessing or using the IPvise website, applications, and related services operated by the Service Provider. This Agreement constitutes the global Chinese base text; supplementary rules required by law in specific countries or regions may be provided separately through regional addenda, product page notices, or other valid means.

Important Notice: Before registering an account, clicking to agree, purchasing services, downloading content, or using the Service, please read this Agreement, the accompanying Privacy Policy, and all other applicable terms in their entirety — in particular the provisions on disclaimer of warranties, allocation of liability, automatic renewal, refunds, intellectual property, and dispute resolution. If you do not agree with any provision, please immediately cease using the Service. Your completion of registration, login, payment, or actual use of the Service shall be deemed as your full acknowledgment, understanding, and voluntary acceptance of all terms of this Agreement.

1. Definitions and Scope of Agreement

By registering an account, clicking to agree, purchasing services, or actually using the Service, it entails that you have read and agree to be bound by this Agreement, the applicable Privacy Policy, and the rules displayed on purchase pages. If you do not agree with the relevant rules, you should cease registering, purchasing, or using the relevant services.

2. Service Content

2.1 Current Product Features

IPvise provides a project canvas and AI-assisted capabilities for creative work. Based on the current testing product interface, the Service may include the following features:

• Creating and editing projects, organizing text, images, videos, and uploaded material nodes within projects.
• Uploading, saving, retrieving, and downloading materials or generated results associated with projects, and managing related content through the asset library.
• Using the AI assistant conversation, prompts, and project context to support creative work.
• Using image or video generation, editing, and processing capabilities; the specific models, specifications, output formats, and available regions are subject to what is displayed in the interface.
• Viewing the account portal, credits balance, and entitlement status related to the Service.

2.2 Paid Capabilities

The Service may offer subscription plans, credits consumption, and one-time credits packages after the corresponding features become available for purchase. The specific launch status, pricing, available models, processing specifications, credits allowances, validity periods, and regional availability are subject to the content displayed on the purchase page at the time of the transaction and confirmed by you.

Paid services are for the personal use of the user / authorized organization's internal use only. Without the Service Provider's prior written consent, subletting, sharing, batch agency operations, or reselling is prohibited.

2.3 Service Change Notice

The Service Provider reserves the right to optimize, iterate, suspend, or discontinue certain features based on technological upgrades, security operations, compliance requirements, third-party service adjustments, or business operational needs. Where a change materially affects a user's paid entitlements, no fewer than 7 calendar days' prior notice will be provided via in-platform messages, pop-up windows, or email announcements.

3. Account Registration and Security

3.1 Registration Eligibility

You must have full legal capacity to accept this Agreement and use the Service under the laws of your jurisdiction. When using the Service on behalf of a company or other organization, you confirm that you have been duly authorized and that your use of the Service may bind that organization under the relevant terms.

Impersonating others, fabricating information to register an account, batch registration, malicious registration, and buying or selling accounts are strictly prohibited.

3.2 Minors

Users who have not reached the age of majority in their jurisdiction should read, accept, and use the Service with the consent and guidance of their guardians. Guardians should carefully evaluate the potential implications of AI content generation, material uploading, content downloading, paid subscriptions, and credits consumption, and provide appropriate supervision over the minor's use of the Service.

Minors may not independently initiate paid subscriptions, purchase credits packages, or other transactions. Uploading materials containing minors' portraits, voices, or private information requires the prior written consent of the guardian and authorization from all relevant parties.

The Service Provider reserves the right, in accordance with laws and regulations, to impose feature restrictions, age pop-up prompts, or secondary guardian confirmation on minors' use of AI generation, high-definition export, social sharing, and large-value payment features, without further notice.

Where the Service Provider discovers that a minor has circumvented restrictions to use the Service in violation of the rules, the Service Provider may directly restrict account functions, freeze Credits, terminate paid entitlements, and no refund will be issued.

When purchasing paid services, uploading materials containing minors' portraits or voices, or processing materials that may constitute sensitive personal information, users must ensure they have obtained the guardian consent and other necessary authorizations required by law. The Service Provider may, in accordance with applicable law or risk control requirements, impose age prompts, guardian confirmation, or usage restrictions on the relevant features.

3.3 Account Information and Security

You should provide registration information that is truthful, accurate, complete, and kept up to date, and should safeguard your login credentials and verification codes. Activities conducted through your account will be treated as activities associated with your account, except where caused by the Service Provider or where applicable law provides otherwise.

Upon discovering unauthorized access or other security risks, you should promptly notify the Service Provider through the published channels and take reasonable measures to mitigate losses.

If a user discovers abnormal login, account theft, or information leakage and other security risks, they must immediately change their password and report the matter through official channels. The Service Provider shall not be liable for losses resulting from the user's failure to take timely action.

4. Use of AI Services and Generated Content Notices

4.1 AI Output Characteristics

AI technology may generate content that is inaccurate, incomplete, outdated, biased, or unsuitable for a specific purpose. Generated Content may contain errors, biases, omissions, inaccuracies, or logical deficiencies; it may be identical or similar to results obtained by others or to pre-existing content, and may not be eligible for exclusive or registrable rights. Generated Content does not possess absolute accuracy, originality, or legality. The generation or display of content by the Service does not constitute the Service Provider's endorsement of the facts, opinions, brands, individuals, organizations, or other entities referenced therein.

You should conduct manual review and necessary rights verification before publicly distributing, commercially using, or taking any significant action based on such content. Generated Content must not directly replace legal, medical, financial, safety, compliance, or other advice requiring professional judgment.

4.2 High-Risk Use Restrictions

You may not use Generated Content to make fully automated decisions that have material legal, financial, educational, employment, housing, insurance, medical, or other similarly significant effects on identifiable individuals.

When referencing or using Generated Content in professional fields, human review must be conducted by personnel with appropriate competence, and where applicable, necessary professional opinions, disclosures, or authorizations must be obtained.

Using AI Generated Content to engage in misleading conduct, fraud, fabrication of facts, defamation, or other illegal acts is prohibited.

4.3 Content Similarity and Third-Party Capabilities

Due to the generative nature of the Service, different users may obtain identical or similar results. The Service Provider makes no representations that Generated Content is unique, registrable, eligible for exclusive rights, or meets any particular commercial distribution requirements.

The Service may rely on third-party generation capabilities, cloud infrastructure, content security, storage, or payment services to provide certain features. When using specific features, you may also be required to comply with third-party rules explicitly noted in the interface. The Service Provider will handle data matters related to third-party services in accordance with the Privacy Policy and applicable law.

5. User Content and Necessary Licenses

5.1 Your Responsibility for Input Content

You retain the rights you hold under applicable law in your Input Content and bear full legal responsibility for it. You represent and warrant that the content you submit, upload, import, or process has a lawful origin, and that you hold complete intellectual property rights, portrait rights, privacy rights, trade secret authorizations, full rights, a lawful processing basis, and all necessary licenses, including authorizations concerning:

• Images, videos, audio, music, fonts, trademarks, brand designs, advertising materials, protected works, or other materials protected by intellectual property rights.
• Names, portraits, voices, signatures, identifying characteristics, privacy, or personal information of individuals.
• Trade secrets, customer data, contractually restricted information, or materials provided by third parties.
• Materials involving minors, and content for which applicable law requires guardian consent.

You must not, without lawful authorization, intentionally instruct the Service to generate content that closely approximates another party's protected works, or create content that impersonates, or causes confusion with, real individuals, organizations, brands, or product sources.

5.2 Limited License Granted to IPvise

To provide the Service to you, you grant the Service Provider and the entrusted service providers necessary for the performance of the Service a non-exclusive license, limited to the necessary scope and valid for the duration of the service, to receive, copy, store, transmit, transform, generate, display, make available for your download, carry out security processing, handle support requests, and fulfill applicable legal obligations.

This license does not authorize the Service Provider to use your User Content for public promotion, public display, or training of general-purpose models. Should the Service Provider intend to undertake such use in the future, it shall separately inform you and obtain the authorization required by applicable law.

5.3 Project Storage and Export

You should make appropriate backups of projects, materials, and generated results you wish to retain long-term; the Service Provider does not undertake any obligation of permanent storage. Changes to retention resulting from account cancellation, your voluntary deletion, legally required disposal, service discontinuation, or adjustments to storage rules will be handled in accordance with the cancellation instructions and Privacy Policy in effect at the time, as well as applicable law.

6. Use of Generated Content

6.1 User's Scope of Use

Provided that you comply with this Agreement, have completed the corresponding payment, there are no third-party rights restrictions, and you have made substantive intellectual creative contribution, modification, or arrangement to the Generated Content, the Service Provider will not assert claims based on the generation service itself that would prevent you from using the Generated Content. Whether Generated Content can obtain copyright or other rights, and whether it can be used for advertising, branding, film and television, commercial publishing, or other purposes, shall be determined based on applicable law, the rights associated with Input Content, third-party service restrictions, and the specific plan description. AI itself does not hold copyright; the Service Provider does not assert copyright over Generated Content, but makes no warranty that Generated Content has originality, is eligible for copyright registration, or is free from third-party rights disputes.

Free plan restriction: Generated Content from free plans is expressly prohibited for commercial use (including advertising, product promotion, brand promotion, film and television production, paid commissions, commercial design, etc.) and may only be used for personal non-commercial purposes. The Service Provider reserves the right to pursue breach of contract claims in the event of unauthorized commercial use.

6.2 Free Plan Restrictions

Free plans may carry restrictions on features, models, generation quotas, downloads, brand identifiers, and commercial use as specified on the product page. If a free plan page indicates that commercial use rights are not provided, you may not use the relevant output for commercial purposes (including advertising, product promotion, brand promotion, film and television production, paid commissions, commercial design, etc.) until you have obtained the applicable paid entitlements or additional license. The Service Provider reserves the right to pursue breach of contract claims in the event of unauthorized commercial use.

6.3 Paid Plan Use

The commercial use rights available under paid plans are as set out on the purchase page. Even with commercial use rights, users must manually review content prior to use to identify infringement and legal risks.

6.4 Handling of Rights Risks

If you receive a rights holder's complaint or discover that Generated Content may infringe upon the rights of others or may cause public confusion, you should promptly cease the relevant use and conduct a review. The Service Provider may take measures including content restriction, evidence preservation, or account disposition based on complaint materials, applicable law, or risk assessment. Where Generated Content infringes upon the intellectual property rights, personality rights, or other legitimate rights and interests of third parties due to your submission of infringing materials, improper instructions, or failure to review content, you shall bear full legal responsibility including indemnification, responding to litigation, and remedying the effects. Upon receipt of a compliant complaint, the Service Provider may take measures such as removal or feature restriction in accordance with applicable law and may seek full indemnification from you (including damages, litigation costs, attorneys' fees, and preservation fees).

7. Prohibited Content and Prohibited Conduct

You must not use the Service to upload, generate, edit, save, download, share, or otherwise process the following content or engage in the following conduct:

• Content or conduct that violates applicable laws and regulations or has an unlawful purpose.
• Content that infringes upon others' intellectual property rights, portrait rights, voice rights, reputation, privacy, personal information rights, trade secrets, or other legitimate rights and interests.
• Unauthorized processing of another person's facial features, voice, or identifying characteristics, or impersonating another person, organization, or brand in a misleading manner.
• Content or conduct that harms, exploits, induces, or otherwise endangers the rights and interests of minors.
• Obscene pornography, violent and terrorist content, hate speech and discrimination, harassment and threats, content inducing self-harm, fraud, false and harmful information, or other content likely to cause significant harm.
• Generated content used to maliciously mislead the public, fabricate facts, commit fraud, compromise security, or circumvent regulation.
• Uploading malicious code, disrupting the Service, circumventing access controls, bulk scraping, reverse engineering, unauthorized resale of the Service, or abusing Service resources.
• Removing, tampering with, falsifying, concealing, or circumventing AI-generated content prompts, source information, identifiers, or security measures that are required by law to be retained.

8. Content Moderation, Reporting, and Infringement Handling

8.1 Content Disposition

To maintain service security, protect rights holders, and fulfill applicable legal obligations, the Service Provider may take necessary measures against Input Content, generation requests, Generated Content, or account conduct suspected of violating this Agreement, including prompting, intercepting generation, file deletion, feature restriction, suspension of downloads, content removal, account suspension or termination, record preservation, and providing assistance to competent authorities in accordance with law.

8.2 Reporting and Appeals

Users or rights holders may submit complaints, reports, or appeals regarding handling outcomes via [info@ipvise.com]. The Service Provider will process such submissions in a timely manner in accordance with published procedures, following verification of identity and necessary materials.

8.3 Intellectual Property Complaint Materials

When submitting an infringement complaint, please provide: the complainant's identity and contact information, proof of rights, information identifying the location of the allegedly infringing content, grounds for the infringement claim, a statement of truthfulness, and the requested remedy. The Service Provider may transmit necessary complaint information to the accused user to facilitate dispute resolution, while protecting personal information in accordance with applicable law.

Upon receipt of a valid complaint, the Service Provider will review and process it within 3–7 business days and may notify the accused user of necessary complaint information to safeguard both parties' rights to present their case.

Penalized users who disagree with the outcome may submit appeal materials through the appeals channel within 5 business days of receiving the notice. Failure to appeal within the deadline shall be deemed acceptance of the disposition outcome.

9. AI Generation Prompts, Source Information, and Identifiers

The Service Provider may, in accordance with applicable law, service region, specific feature rules, or risk control requirements, display, attach, or retain AI-generated content prompts, source information, and related identifiers in the interactive interface, Generated Content, downloaded files, or related information.

You must comply with the interface prompts and applicable legal requirements relating to such information. No organization or individual may maliciously remove, tamper with, falsify, or conceal prompts or identifiers that are required by law to be retained, nor may they assist others in doing so.

The specific format of identifiers, applicable output types, handling of downloaded files, and logging requirements will be determined separately based on the launch status of features, service regions, and applicable law.

10. Paid Services, Plans, and Credits

10.1 Purchase Confirmation and Planned Plan Structure

Before making a purchase, please review the plan price, billing currency, applicable taxes, credits allowance and validity period, auto-renewal rules, cancellation pathway, refund notice, and actual payment channel rules displayed on the purchase page. The following information is set out based on the internally proposed scheme; the official entitlements, pricing, currency, taxes, model list, and regional availability are subject to the content displayed and confirmed by you on the purchase page at the time of purchase.

Descriptions on the payment page regarding the absence of product brand watermarks do not affect AI generation prompts or identifiers that applicable law or specific distribution scenarios require to be retained.

Credits may only be redeemed for specified features within the Service. Cashing out, transferring, trading, or gifting Credits is prohibited. Any private Credits transactions are void, and the Service Provider reserves the right to freeze the Credits involved.

10.2 Nature and Validity of Credits

Credits are used solely for consumption measurement of specified features within the Service. Credits cannot be exchanged for cash, transferred, or traded, except where otherwise required by applicable law.

Free daily Credits are refreshed on the corresponding calendar day; unused allowances for that day may expire in accordance with product rules. Subscription cycle Credits are provided in accordance with the issuance cycle indicated on the purchase page, and any unused portion automatically expires upon the end of the cycle. One-time credits packages that are explicitly indicated as having no active expiry date will retain their balance for the duration of the normal account life, except in cases of legally compliant refunds, fraud handling, account cancellation, service termination, or legally required processing.

The system may prioritize consumption of Credits that expire earlier or have a higher priority to minimize the loss of available Credits for the user. Users may view their displayable Credits balance and related records on the account page.

10.3 Credits Deduction and Compensation

When you initiate a task that requires Credits consumption, the system will deduct the corresponding Credits when the available balance is sufficient. Where a generation task fails, where the product confirms that compensation is due, or where applicable rules require compensation, the system may return the corresponding Credits to the original Credits source or provide an equivalent service allowance.

Credits compensation constitutes a service allowance adjustment and does not constitute a cash refund, nor does it alter the status of a transaction already completed through the payment channel.

11. Subscriptions, Changes, Cancellations, and Refunds

11.1 Auto-Renewal

When you select an auto-renewal subscription, the Service Provider or payment channel may initiate the deduction for the next cycle at the price and in accordance with the cycle displayed on the purchase page, before or after the end of the current cycle. Upon successful renewal, the corresponding entitlement period is extended, and new cycle Credits are issued in accordance with the subscription rules. For annual subscriptions where Credits are issued on a monthly basis, users receive the corresponding allowance on a monthly basis at the product experience level.

11.2 Upgrades and Downgrades

Unless otherwise specified on the purchase page, a pure entitlement upgrade may take effect immediately upon successful payment. Changes involving an entitlement downgrade, switching from an annual to a monthly plan, or other changes involving a reduction in entitlements may take effect at the end of the current paid cycle. Prior to the effective date of the change, you retain the entitlements that remain valid for the current paid cycle.

11.3 Cancellation and Reinstatement of Auto-Renewal

You may cancel future auto-renewal through the portal provided in the product or through the corresponding payment channel. Cancellation of renewal does not typically terminate entitlements within the already-paid cycle in advance. Upon the end of the current cycle, paid entitlements will terminate and the account may convert to the free status available at that time.

Prior to termination of the subscription, you may reinstate auto-renewal if permitted by the payment channel and product page. After a subscription has already been terminated, you will need to re-select from the available purchasable plans.

11.4 Refunds

Given that subscription entitlements, Credits, and generation services are digital services that are provided or may be consumed immediately, once you have activated subscription entitlements, consumed Credits, or completed related generation tasks, the relevant purchases are in principle non-refundable.

Mandatory refund or withdrawal rights under applicable law, payment channel rules, explicit commitments on the purchase page, or refund arrangements separately agreed to by the Service Provider shall take precedence. Where a refund is approved on the basis of qualifying conditions, it will be processed through the applicable payment pathway, and the Service Provider may accordingly revoke entitlements or Credits that have been issued but not yet consumed.

Refund applications submitted for reasons attributable to the user (e.g., accidental purchase, unwillingness to use, or operational error) will not be entertained.

12. Service Changes, Interruptions, and Termination

The Service Provider may adjust, suspend, or terminate certain services due to technological updates, security risks, changes in third-party services, compliance requirements, or business operational needs, and will provide reasonable notice where required by applicable law or where such changes materially affect user entitlements.

You may apply to cancel your account in accordance with the procedures provided in the product. The identity verification, outstanding transactions, retainable records, handling of user content, and Credits entitlement consequences of account cancellation are subject to the cancellation instructions and Privacy Policy in effect at the time, as well as applicable law.

Where you seriously breach this Agreement, your content violates laws and regulations, you infringe upon third-party rights, you engage in fraud or present security risks, you fail to pay outstanding fees, or a regulatory authority or judicial body requires your account to be handled, or the Service Provider is required to take action by law, the Service Provider may restrict or terminate your use of the Service and handle relevant data and transaction records in accordance with applicable law.

Where permitted by law and security conditions, the Service Provider will provide you with reasonable notice or a reasonable opportunity to back up your content prior to permanently terminating your account. Where there are legal or security risks, urgent handling needs, requirements from competent authorities, or circumstances where providing notice may undermine the protective purpose, the Service Provider may directly take necessary restriction or termination measures.

13. Intellectual Property and Branding

The software, interface, logos, trademarks, technology, documentation, icons, algorithms, source code, official documentation, proprietary materials, and materials provided by the Service Provider or its licensors in connection with the Service are protected under applicable intellectual property law; intellectual property rights vest in the Service Provider or the relevant rights holders. Without authorization, you may not copy, sell, tamper with, repost, sublicense, reverse-engineer, remove rights notices, crack, commercially exploit, or use any of the foregoing beyond the scope permitted by this Agreement.

Except for the limited licenses expressly granted under this Agreement, this Agreement does not transfer any pre-existing intellectual property rights between the user and the Service Provider.

14. Limitation of Liability

The Service is provided to you on an "as-is, as-available" basis. To the extent permitted by applicable law, the Service Provider makes no warranty that the Service will be continuously uninterrupted, that outputs will be fully accurate, that outputs will necessarily meet your expectations, that Generated Content will be free from third-party rights disputes, or that any output is suitable for your specific commercial purpose.

You are responsible for the lawfulness of Input Content, the review of Generated Content, and decisions regarding publication and commercial use. You shall bear corresponding legal responsibility for losses, claims, or liabilities arising from your violation of this Agreement, your own operational errors, account compromise, failure to back up content, infringement of third-party rights, or unlawful use of the Service.

The Service Provider shall not be liable for damages arising from service disruptions, temporary data loss, or abnormalities caused by network fluctuations, carrier failures, third-party service outages, hacking, or force majeure events (including earthquakes, fires, pandemics, policy controls, and regulatory rectifications).

All third-party claims, litigation, and administrative penalties arising from your use of Generated Content for illegal or infringing activities shall be borne solely by you. Should the Service Provider suffer losses or be held liable as a result, it reserves the right to seek full indemnification from you (including damages, litigation costs, attorneys' fees, and preservation fees).

Except for liability that cannot be excluded under mandatory provisions of law, in no event shall the Service Provider's total aggregate liability to a single user, regardless of the circumstances, exceed the total amount actually paid by that user to the Service within the 12 months immediately preceding the event giving rise to the claim.

15. Electronic Notices and Agreement Updates

Notices relating to agreement updates, subscription status, transaction results, security incidents, and service management may be sent via page prompts, in-platform messages, the email address you have provided, or other published electronic means.

The Service Provider may update this Agreement due to service changes, business rule adjustments, or changes in applicable law. Updates that materially affect users' rights and interests will be communicated to you through reasonable means, with the update or effective date indicated. Where separate consent is required by law, such consent will be obtained in accordance with the law.

16. Governing Law, Dispute Resolution, and Contact

Governing law, jurisdiction, and dispute resolution under this Agreement: [This Agreement is governed by the laws of the mainland of the People's Republic of China (excluding Hong Kong, Macao, and Taiwan). In the event of a dispute arising from this Agreement, the parties shall first seek to resolve it through amicable negotiation. If negotiation fails, either party has the right to bring an action before the competent People's Court at the location of the Service Provider.]

Nothing in any provision shall limit the rights that users are entitled to under the non-excludable consumer protection, personal information protection, or other mandatory laws of their jurisdiction.

Contact channels for matters relating to this Agreement, paid services, infringement complaints, content handling, or account issues are as follows:

• Service Provider: [Ipmotion (HK) Branding and Consulting Limited]
• Registered Address: [UNIT 1502, 15/F 9 WALNUT ST, TAI KOK TSUI, HONG KONG]
• Customer Service and Contract Enquiries Email: [info@ipvise.com]
• Reporting, Complaints, and Appeals Portal: [info@ipvise.com]